If you're looking to make a serious 29 Shaman Horde or Ally side, sit back and pay attention. Shaman is probably the second most difficult class to master in the 29 bracket next to druids, but once harnessed to their full potential they become incredible flag runners, arena healers, and duelists. It takes openness to new ideas and a lot of practice to be able to roll with and beat the best of your battlegroup and eventually the world on the PTR.