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| rdfs:comment | - Churn is
- Churn is the leader of the water elementals in the Blistering Pool in Borean Tundra. [[:File:|[, ]]]
- Churns are structures in the game which allow you to make Butter and Cheese. To make a churn, combine a piece of wood with a bucket. Place a bucket of milk inside the churn to make Butter and Cheese. You must double click the churn 30 times to make butter, and 50 times to make cheese.
- by Kevin Flower, Area Governor 1999-2000 Mention has been made of how difficult it is to retain members. Get a CTM ... leave (and some don't make that!). It’s just a statistic. And then there is the "Reasons Why" statistics for people leaving Toastmasters:
* 1% die
* 3% leave the locality and are not recaptured in their new location
* 5% move to another Club
* 9% find an alternative supplier to meet their needs
* 14% were dissatisfied with the product offered
* 68% felt an attitude of neglect or indifference Kevin Flower CL Area B2 Governor, 1999-2000
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| Effects | - Creating butter and cheese
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| abstract | - Churn is
- by Kevin Flower, Area Governor 1999-2000 Mention has been made of how difficult it is to retain members. Get a CTM ... leave (and some don't make that!). It’s just a statistic. And then there is the "Reasons Why" statistics for people leaving Toastmasters:
* 1% die
* 3% leave the locality and are not recaptured in their new location
* 5% move to another Club
* 9% find an alternative supplier to meet their needs
* 14% were dissatisfied with the product offered
* 68% felt an attitude of neglect or indifference Astute readers may notice that this list, while having similar numbers, has differing excuses to the usual Toastmasters model. I have copied the above from a 1980 survey performed for an American restaurant chain. I substituted Club for restaurant. The point is that it actually doesn’t matter what you are selling ... the numbers are pretty much the same. Imagine what it would be like to halve the biggest percentage above. Would it be worthwhile to retain a third of the people who were going to leave anyway? All right smarty. How do we do it then? The major reason why people leave any organisation is always the same: they feel taken for granted. The easiest way to reverse this drain is ridiculously simple: remember the magic words. Remember to say please and thank you. So much effort is put into gaining new members at so much cost. Business studies around the world show that it costs seven to ten times as much to gather one new customer as it costs to keep one you already have. New members need to be advertised for, and that costs money. A Speechcraft course needs materials and educators, and that costs money and members’ time. All it costs to retain more than half of the members that leave is common courtesy: simple respect and appreciation. It’s so easy - and profitable - to improve member retention in any Club. We don’t need expensive gifts or complicated member appreciation plans. A simple, sincere, personal "thank you" is all it takes. It’s like magic. Kevin Flower CL Area B2 Governor, 1999-2000
- Churn is the leader of the water elementals in the Blistering Pool in Borean Tundra. [[:File:|[, ]]]
- Churns are structures in the game which allow you to make Butter and Cheese. To make a churn, combine a piece of wood with a bucket. Place a bucket of milk inside the churn to make Butter and Cheese. You must double click the churn 30 times to make butter, and 50 times to make cheese.
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