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| rdfs:label | - Customer support
- Customer Support
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| rdfs:comment | - The U.S. government tracks recalls issued by companies at www.Recalls.gov, listing the recalls by government agency overseeing the relevant industry.
- Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support.
- Customer Support is the division of Jagex staff that interacts with players. They normally investigate abuse reports and Black mark appeals. They also help out players with their technical problems and send them messages regarding their accounts on RuneScape. Customer Support should NOT be used for quest help, walkthroughs etc. Additionally, the Community Forums are a good place to turn to if you are having problems.
- The team are responsible for handling in-game abuse reports, offence appeals, processing account recovery requests, and maintaining the Rules of RuneScape, as well as working alongside the QA team to investigate bug reports. The team are also responsible for responding to support tickets, monitoring social media, and passing on player feedback and comments. The team run initiatives regarding account security, phishing scams, computer security and more.
- The name of those characters has the letters GM as a prefix, although this used to be CM (when they had the character position of Community Manager) but was changed to GM on September 1, 2008 together with a launch of a new department, as announced in this news on Tibia.com. Customer Support characters are level 2 (except those who never logged in that are level 1). Most of them have no vocation, but if they want, they can assign themselves any vocation. On February 01 2008 a Featured Article about the Customer Support has been released by CipSoft.
- Customer Support (or Player Support) is the division of Habbo Staff that interacts with players by answering questions about their account. When in need of help, players visit the FAQs section of the site, where the form for submitting requests is also located (commonly referred to the "help tool."). Customer Support always encourage players to read the FAQs before sending a request, as answers to most questions are found there.
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| abstract | - The U.S. government tracks recalls issued by companies at www.Recalls.gov, listing the recalls by government agency overseeing the relevant industry.
- Customer Support (or Player Support) is the division of Habbo Staff that interacts with players by answering questions about their account. When in need of help, players visit the FAQs section of the site, where the form for submitting requests is also located (commonly referred to the "help tool."). Customer Support always encourage players to read the FAQs before sending a request, as answers to most questions are found there. Customer Support should also not be confused with moderators; though they do interact with players and provide help, moderators should only be contacted in emergencies regarding safety and security and not account issues. Also, moderators should be called if the problem requires urgent attention, as Customer Support prioritizes its requests.
- Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support.
- The team are responsible for handling in-game abuse reports, offence appeals, processing account recovery requests, and maintaining the Rules of RuneScape, as well as working alongside the QA team to investigate bug reports. The team are also responsible for responding to support tickets, monitoring social media, and passing on player feedback and comments. The team run initiatives regarding account security, phishing scams, computer security and more. Customer support via the website is centred on the online support centre, consisting of six areas: Bug report, Account help, Payment support, Safety centre, Technical support and Message centre. Within each section, users are provided with a drop-down of predefined subjects. Selecting these topics redirects the user to a relevant web page with information. A few of these pages offer an button to "Click here to contact us". This button takes the user to a webform where they can send a message to Jagex support. Jagex's own website's contact page gives e-mail addresses for specific purposes, but states, "[Runescape] Customer support questions incorrectly sent to an email address above will be deleted!"
- The name of those characters has the letters GM as a prefix, although this used to be CM (when they had the character position of Community Manager) but was changed to GM on September 1, 2008 together with a launch of a new department, as announced in this news on Tibia.com. Customer Support characters are level 2 (except those who never logged in that are level 1). Most of them have no vocation, but if they want, they can assign themselves any vocation. Customer Support characters were named Community Managers on March 8, 2007 by Cipsoft. The main reason for it, was to differ the paid staff on CipSoft from the volunteer workers known as Gamemasters. In the Summer Update 2007, Customer Support members were given a red cape instead of a blue cape in order to distinguish them from Gamemasters. On February 01 2008 a Featured Article about the Customer Support has been released by CipSoft.
- Customer Support is the division of Jagex staff that interacts with players. They normally investigate abuse reports and Black mark appeals. They also help out players with their technical problems and send them messages regarding their accounts on RuneScape. Customer Support should NOT be used for quest help, walkthroughs etc. Additionally, the Community Forums are a good place to turn to if you are having problems.
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