PropertyValue
rdfs:label
  • Automatic call distributor
rdfs:comment
  • An automatic call distributor (ACD) is a device used by many offices to distribute incoming phone calls among employees; answers calls, determines how to handle the call, alerts the caller to remain on the line and then transfers the call to the first available employee.
owl:sameAs
dcterms:subject
abstract
  • An automatic call distributor (ACD) is a device used by many offices to distribute incoming phone calls among employees; answers calls, determines how to handle the call, alerts the caller to remain on the line and then transfers the call to the first available employee.