Property | Value |
rdfs:label | - Automatic call distributor
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rdfs:comment | - An automatic call distributor (ACD) is a device used by many offices to distribute incoming phone calls among employees; answers calls, determines how to handle the call, alerts the caller to remain on the line and then transfers the call to the first available employee.
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owl:sameAs | |
dcterms:subject | |
abstract | - An automatic call distributor (ACD) is a device used by many offices to distribute incoming phone calls among employees; answers calls, determines how to handle the call, alerts the caller to remain on the line and then transfers the call to the first available employee.
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